Humanising a B2B tech giant one face at a time.
iThe business problem
Tata Communications was known for networks, cloud and connectivity solutions — but not for the people behind them. In a B2B space crowded with similar capability claims, the brand felt invisible at the human level and was losing share of voice to competitors with louder narratives.
iiThe insight
Enterprise buyers don't just bet on technology; they bet on the people they trust to run it. The engineers, leaders and teams inside Tata Comm were the real proof points — and they had never been the story.
iiiThe strategy
Put people before products. Build a two-part content platform: #PeopleOfTataComm to show the faces behind the solutions, and #LearningWithLeaders to turn the C-suite into credible industry voices.
ivThe execution
- Launched
- #PeopleOfTataComm
- and
- #TechiesOfTataComm
- , an employee-first social series spotlighting the people designing, building and supporting customer solutions.
- Created #LearningWithLeaders, a thought-leadership platform that gave C-suite executives a stage to share perspective on industry shifts, not just product pitches.
- Aligned internal comms, social, PR and executive teams around a single editorial calendar so human stories and leadership content reinforced each other.
vThe projected estimated impact
3x
Employee engagement on social
+40%
Organic social reach
12
C-suite leaders activated




